P E N N S Y L V A N I A   B A N K E R S   A S S O C I A T I O N A Provider of AIB Products Fundamentals of Small Business Banking
Course Description: Fundamentals of Small Business Banking presents how to build successful relationships with small business clients by gaining knowledge of the small business market. This course focuses on how small businesses have different needs at different stages of their operating and business cycles. This course provides the opportunity to learn these stages and apply the knowledge when dealing with small business clients that is key to meeting their financial needs. Audience: Bank personnel who have had limited exposure to the small business market but are responsible for servicing or selling to small business customers. Learning Objectives: After successfully completing this program, you will be able to:   • Identify common characteristics of small business markets   • Describe different business legal structures   • Identify common characteristics of small business markets   • Match business products and services to business cycles   • Compare the operating cycles of various business types   • Identify the life stages of businesses Course Credits: AIB: 0.25 ; ICB: 2.75 Prerequisites: None, although familiarity with general banking practices is recommended Required Software: None Optional Software: Adobe Acrobat Reader and RealPlayer Cost: Members $95   •   NonMembers $130       Forms Page ... Registration ... Requests ... Withdrawal PBA Contact: Jackie Catalano • (717) 255-6939 • jCatalano@paBanker.com
This educational opportunity is brought to you by Pennsylvania Bankers Association