P E N N S Y L V A N I A   B A N K E R S   A S S O C I A T I O N A Provider of AIB Products Performance Management
Course Description: Performance Management provides supervisors and managers with a proactive approach to performance management through a process called the Performance Management Cycle. Managers will learn to set clear expectations with employees, as well as deliver performance feedback and objective evaluations through the three stages of the Performance Management Cycle: Planning, Feedback, and Evaluation. Audience: Any supervisor or manager who has responsibility for direction, documenting and evaluating employee performance. Learning Objectives: After successfully completing this program, you will be able to:   • Identify the stages of the Performance Management Cycle   • Write clear, concise performance objectives   • Communicate expectations and monitor employee progress   • Provide timely formal and informal employee feedback   • Write fair and effective performance evaluations Course Credits: AIB: 0.5 ; ICB: 0 Prerequisites: None, although previous experience conducting performance evaluations is helpful Required Software: None Optional Software: Adobe Acrobat Reader and RealPlayer Cost: Members $95   •   NonMembers $130       Forms Page ... Registration ... Requests ... Withdrawal PBA Contact: Jackie Catalano • (717) 255-6939 • jCatalano@paBanker.com
This educational opportunity is brought to you by Pennsylvania Bankers Association