P E N N S Y L V A N I A   B A N K E R S   A S S O C I A T I O N A Provider of AIB Products Small Business Borrowing
Course Description: Small Business Borrowing provides insight of why the small business market is desirable to lenders and what small business owners expect from their financial service providers. The market knowledge section of the course discusses borrowing causes, loan purposes, and repayment sources. This course explains the importance of the small business borrowing knowledge necessary to be a resource for small business clients. Audience: Bank personnel who are responsible for selling credit products to the small business customer and/or responsible for identifying sales opportunities and referring small business lending prospects to the appropriate bank contacts. Learning Objectives: After successfully completing this program, you will be able to:   • Describe small business market characteristics   • Identify borrowing causes, loan purposes, and repayment sources   • Communicate approvals, counter-offers, and declines effectively Course Credits: AIB: 0 ; ICB: 1.0 CPB Prerequisites: None, although knowledge of the bank's retirement products is helpful Required Software: None Optional Software: Adobe Acrobat Reader and RealPlayer Cost: Members $195   •   NonMembers $295 License Option: Courses are also available at discounted prices under an annual license.       Forms Page ... Registration ... Requests ... Withdrawal PBA Contact: Jackie Catalano • (717) 255-6939 • jCatalano@paBanker.com
This educational opportunity is brought to you by Pennsylvania Bankers Association