P E N N S Y L V A N I A   B A N K E R S   A S S O C I A T I O N A Provider of AIB Products AIB Personal Banking Diploma
Overview: This curriculum addresses the appropriate mix of banking knowledge and skills leading to success for Personal Bankers/Financial Services Representatives. Required Courses: You must complete the following courses. Principles of Banking Building and Retaining Customer Relationships Consumer Credit Products Cross-selling Deposit Products Dealing Effectively with Co-workers Effective Referralss Ethical Issues for Bankers Fundamentals of Consumer Lending Introduction to Relationship Selling Managing Time at Work Overview of Financial Statements Profiling Mortgage Prospects Regulatory Compliance for Personal Bankers Teleconsulting Writing Bank Correspondence Diploma worksheet PBA Contact: Jackie Catalano (717) 255-6939 jCatalano@paBanker.com
This educational opportunity is brought to you by the Pennsylvania Bankers Association