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A Provider of AIB Products AIB Retail Branch Management Diploma |
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Overview: Retail Branch Managers require breadth and depth of banking knowledge and related skills to be successful. Their jobs are among the most challenging and rewarding ones in banking. Retail Branch Managers manage the activities of branch offices and offer deposit and loan products to businesses and individuals. The responsibilities of Retail Branch Managers require expertise in branch operations, staff supervision and development, and sales management among many other competencies. This curricula prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills. Required Courses: You must complete the following courses.  Principles of Banking Building and Retaining Customer Relationships Calling on Small Business Customers Effective Referrals Ethical Issues for Bankers Event Based Selling Fundamentals of Consumer Lending Fundamentals of Small Business Banking Introduction to Relationship Selling Law and Banking: Applications Law and Banking: Principles Managing Change Managing Time at Work Presentation Skills Sales Coaching in the Bank Servicing and Growing Small Business Relationships Supervision ... or ... Supervisor Certificate Successful Sales Campaigns Writing Bank CorrespondenceNOTES: • Please note that for all students who began work on any AIB Diploma or Certificate on or after September 1, 2004, the new requirements will be enforced. However, to ease this transition, we will allow until December 31, 2007, for all students currently pursuing any diploma or certificate to complete that program under the guidelines that were in place when they began. Diploma worksheetPBA Contact: Jackie Catalano (717) 255-6939 jCatalano@paBanker.com |
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