Self-Paced eLearn Courses

WedNetPA - The Workforce and Economic Development Network of Pennsylvania

Self-Paced eLearning Courses
PBA offers AIB Courses

AIB Certificate Discounts

ABA eLearning, our self-paced online courses, offers basic business and banking skills and concepts that can be applied immediately on the job. Students can access courses at any time. Integrated exercises and study aids keep students engaged while self-check quizzes and final course assessments measure their understanding of key learning objectives.

ABA eLearning meets the needs of individual learners as well as an entire department. Individual students can enroll in the courses they need to enhance their knowledge and skills. Banks can take advantage of multi-course training packages for groups of students, providing a very cost effective way to deliver training throughout the bank.

Take a Demo . . . Questions? Jackie Catalano • (717) 255-6939

eLearn Registration Form	eLearn Withdrawal Form
Course Areas Click on Course Area to jump to the section below
AIB Certificate Curricula Basic Banking Knowledge Compliance Training for Bank Boards Fundamental Business Skills Management and Leadership Private Banking Regulatory Compliance Retail Banking Fundamentals Retail Banking Sales Skills Small Business Banking Fundamentals Small Business Banking Sales Skills Wealth Management and Trust Building Trust Expertise Level I Building Trust Expertise Level II Building Trust Expertise Level III Microsoft Office 2003 Microsoft Office 2007 Microsoft Office 2010

AIB Certificate Curricula Click on Course Name for details
Bank Service Provider Certificate Curriculum Bank Teller Certificate Curriculum Call Center Representative Certificate Curriculum	Customer Service Representative Certificate Curriculum Small Business Banking Certificate Curriculum Supervisor Certificate Curriculum Team Leader Certificate Curriculum

Basic Banking Knowledge Click on Course Name for details
Banking Today

Compliance Training for Bank Boards Click on Course Name for details
Compliance Training for Bank Boards

Fundamental Business Skills Click on Course Name for details
Business Etiquette Dealing Effectively with Co-workers Ethical Issues for Bankers Managing Time at Work	Meetings That Work Presentation Skills Telephone Etiquette Writing Bank Correspondence

Management and Leadership Click on Course Name for details
Coaching for Success Corrective Action Hiring the Best Improving Productivity Managing Change	Managing Employee Relations Performance Management Project Management Fundamentals Rewards and Recognition

Private Banking Click on Course Name for details
Asset Allocation - An Introduction Asset Classes (Part I) Asset Classes (Part II) Mutual Funds - An Introduction Mutual Funds - Investing Private Banking & Wealth Management - An Introduction	Private Banking & Wealth Management - Financial Planning Private Banking & Wealth Management - Overview of Investing Private Banking & Wealth Management - Relationship Management Private Banking & Wealth Management - Techniques of Investing

Regulatory Compliance Click on Course Name for details
Americans with Disabilities (ADA) Bank Bribery Act Bank Protection Act Bank Secrecy Act Bank Secrecy Act (BSA for Lenders) Bank Secrecy Act (BSA for Tellers) Community Reinvestment Act (Reg BB) Completing a Currency Transaction Rpt Credit Card The New Rules Credit Practices Rule (Unfair and Deceptive Acts and Practices (Reg AA)) Deposit-Related Regulations (Reg E and Reg D) for Consumer Lenders Electronic Fund Transfer Act (Reg E) Equal Credit Opportunity Act (Reg B) Expedited Funds Availability (Reg CC) Extending Credit to Bank Insiders (Reg O) Fair Credit Reporting Act (FCRA) Fair Housing Act Fair Lending FDIC Deposit Insurance Flood Disaster Protection Act Home Mortgage Disclosure Act (HMDA) Information Security and Red Flags Office of Foreign Assets Control (OFAC) Privacy for Customer Contact Personnel Real Estate Settlement Procedures Act (RESPA) Reg Z Adjustable Rate Mortgages Reg Z Advertising	Reg Z Credit Cards Reg Z HELOCs (Open-End Credit) Reg Z HOEPA (Sect.32) Loans and Higher-Priced Mortgage Loans Reg Z Installment and Home Equity Loans (Closed-End Credit) Reg Z Mortgages (Closed-End Credit) Reg Z Non Home Secured (Open-End Credit) Reg Z Overview Reg Z Private Higher Education Loans Reg Z Reverse Mortgages Reg Z Right of Rescission Regulatory Compliance for Call Center Representatives Regulatory Compliance for Consumer Lenders Regulatory Compliance for Customer Service Representatives Regulatory Compliance for Personal Bankers Regulatory Compliance for Bank Tellers Reserve Requirements (Reg D) for Depository Institutions Serving Your Military Customer Sexual Harassment in the Workplace Sexual Harassment in the Workplace for Mgrs Truth in Savings Act (Reg DD) Unlawful Internet Gambling Enforcement Act (UIGEA) (Reg GG) USA Patriot Act

Retail Banking Fundamentals Click on Course Name for details
Consumer Credit Products Fundamentals of Consumer Lending Introduction to Financial Planning Products Introduction to IRA's Personal Tax Return Analysis Referring Insurance & Annuities Customers	Referring Mutual Funds & Securities Customers Referring Trust Customers Revitalizing Customer Service Robbery and Bank Security Today's Teller Understanding Bank Products Understanding Financial Planning

Retail Banking Sales Skills Click on Course Name for details
Building and Retaining Customer Relationships Cross-selling Deposit Products Effective Referrals Event Based Selling	Introduction to Relationship Selling Qualifying Mortgage Prospects Sales Coaching in the Bank Successful Sales Campaigns Teleconsulting

Small Business Banking Fundamentals Click on Course Name for details
Credit Products for Small Businesses Deposit Products for Small Businesses Fundamentals of Small Business Banking Intro. to Analyzing Financial Statements	Overview of Financial Statements Retirement Products for Small Businesses Small Business Borrowing

Small Business Banking Sales Skills Click on Course Name for details
Calling on Small Business Customers Relationship Selling to Small Business Customers Servicing and Growing Small Business Relationships

Wealth Management and Trust Click on Course Name for details
Introduction to IRA's Building Trust Expertise Suite

Building Trust Expertise Level I Click on Course Name for details
Building Trust Expertise Suite Introduction to Estate Planning Introduction to Investment Management Introduction to Trust Administration

Building Trust Expertise Level II Click on Course Name for details
Building Trust Expertise Suite Discretionary Distributions Estate Planning Overview Estate Planning for the Marital Deduction	Federal Estate and Gift Taxes Fiduciary Income Taxes Fiduciary Law Investments I Managing Trust Accounts Retirement Planning

Building Trust Expertise Level III Click on Course Name for details
Building Trust Expertise Suite Estate Planning for Charitable Giving Estate Planning for Lifetime Gifts Estate Planning for the Business Owner	Estate Planning Case Study Financial Planning Skills Generation Skipping Transfer Tax Investments II Life Insurance and Annuities

Microsoft Office 2003 Click on Course Name for details
MsOffice Access 2003: Level 1 MsOffice Access 2003: Level 2 MsOffice Access 2003: Level 3 MsOffice Access 2003: Level 4 MsOffice Excel 2003: Level 1 MsOffice Excel 2003: Level 2 MsOffice Outlook 2003: Level 1 MsOffice Outlook 2003: Level 2 MsOffice Outlook 2003: Level 3	MsOffice Powerpoint 2003: Level 1 MsOffice Powerpoint 2003: Level 2 MsOffice Word 2003: Level 1 MsOffice Word 2003: Level 2 MsOffice Word 2003: Level 3

Microsoft Office 2007 Click on Course Name for details
MsOffice Access 2007: Level 1 MsOffice Access 2007: Level 2 MsOffice Excel 2007: Level 1 MsOffice Excel 2007: Level 2 MsOffice Excel 2007: Level 3 MsOffice Outlook 2007: Level 1 MsOffice Outlook 2007: Level 2 MsOffice Outlook 2007: Level 3	MsOffice Powerpoint 2007: Level 1 MsOffice Powerpoint 2007: Level 2 MsOffice Word 2007: Level 1 MsOffice Word 2007: Level 2 MsOffice Word 2007: Level 3

Microsoft Office 2010 Click on Course Name for details
MsOffice Access 2010: Level 1 MsOffice Access 2010: Level 2 MsOffice Access 2010: Level 3 MsOffice Excel 2010: Level 1 MsOffice Excel 2010: Level 2 MsOffice Excel 2010: Level 3 MsOffice Outlook 2010: Level 1 MsOffice Outlook 2010: Level 2 MsOffice Outlook 2010: Level 3	MsOffice Powerpoint 2010: Level 1 MsOffice Powerpoint 2010: Level 2 MsOffice Word 2010: Level 1 MsOffice Word 2010: Level 2 MsOffice Word 2010: Level 3

A Provider of AIB Products